Cookie Policy

We  use cookies and similar tools across our websites to improve their performance  and enhance your user experience. This policy explains how we do that.

What  are cookies?

Cookies  are small text files which a website may put on your computer or mobile device  when you first visit a site or page. The cookie will help the website, or  another website, to recognise your device the next time you visit. Web beacons  or other similar files can also do the same thing. We use the term “cookies” in  this policy to refer to all files that collect information in this way.

There  are many functions cookies serve. For example, they can help us to remember  your username and preferences, analyse how well our website is performing, or  even allow us to recommend content we believe will be most relevant to you.

Certain  cookies contain personal information – for example, if you click to “remember  me” when logging in, a cookie will store your username. Most cookies won’t  collect information that identifies you, and will instead collect more general  information such as how users arrive at and use our websites, or a user’s  general location.

What  sort of cookies does ACE use?

Generally,  our cookies perform up to three different functions:

1.  Essential cookies
Some  cookies are essential for the operation of our website. For example, some  cookies allow us to identify subscribers and ensure they can access the  subscription only pages. If a subscriber opts to disable these cookies, the  user will not be able to access all of the content that a subscription entitles  them to.

2.  Performance Cookies
We  utilise other cookies to analyse how our visitors use our websites and to  monitor website performance. This allows us to provide a high quality  experience by customising our offering and quickly identifying and fixing any  issues that arise. For example, we might use performance cookies to keep track  of which pages are most popular, which method of linking between pages is most  effective, and to determine why some pages are receiving error messages. We  might also use these cookies to highlight articles or site services that we  think will be of interest to you based on your usage of the website.

3.  Functionality Cookies
We  use functionality cookies to allow us to remember your preferences. For  example, cookies save you the trouble of typing in your username every time you  access the site, and recall your customisation preferences, such as which  regional edition of the website you want to see when you log in. We  also use functionality cookies to provide you with enhanced services such as  allowing you to watch a video online or comment on a blog.

Does  anyone else use cookies on the ACE website?

We  use or allow third parties to serve cookies that fall into the three categories  above. For example, like many companies, we use Google Analytics to help us  monitor our website traffic. We may also use third party cookies to help us  with market research, revenue tracking, improving site functionality and  monitoring compliance with our terms and conditions and copyright policy.

Can  a website user block cookies?

As  we’ve explained above, cookies help you to get the most out of our websites. However,  if you do wish to disable our cookies then you may do so by amending your  browser settings. Please  remember that if you do choose to disable cookies, you may find that certain  sections of our website do not work properly.

Do  we track whether users open our emails?

Our  emails may contain a single, campaign-unique “web beacon pixel” to tell us  whether our emails are opened and verify any clicks through to links or  advertisements within the email. We may use this information for purposes  including determining which of our emails are more interesting to users, to  query whether users who do not open our emails wish to continue receiving them  and to inform our advertisers in aggregate how many users have clicked on their  advertisements. The pixel will be deleted when you delete the email. If you do  not wish the pixel to be downloaded to your device, you should select to receive  emails from us in plain text rather than HTML.

More  Information

More  detail on how businesses use cookies is available at www.allaboutcookies.org. If you have  any queries regarding this Cookie Policy please contact us at info@aircoolenvironmental.co.uk.